Telehealth Policy
This Telehealth Policy explains how we deliver mental health services remotely and outlines your rights, responsibilities, and important considerations when engaging in telehealth sessions.
What is Telehealth?
Telehealth involves providing therapy services through secure video conferencing or other electronic communication methods. It allows you to receive care from the comfort of your home while maintaining confidentiality and professional standards.
Technology Requirements
A reliable internet connection.
A device with a camera and microphone.
Use of a secure platform approved by our practice.
Confidentiality & Security
Sessions are conducted through HIPAA-compliant platforms.
We use encryption and secure connections to protect your information.
You are responsible for ensuring privacy on your end (e.g., choosing a private location).
Risks & Limitations
Technology failures may interrupt sessions.
Telehealth may not be appropriate for all mental health concerns.
Emergency or crisis situations cannot be managed through telehealth—please call 911 or go to the nearest emergency room in such cases.
Informed Consent
Before starting telehealth services, you will receive and sign an informed consent form outlining:
Nature of telehealth services.
Risks and benefits.
Confidentiality limits.
Your rights and responsibilities.
Emergency Protocol
If you experience a crisis during a telehealth session:
Contact emergency services immediately.
Notify your therapist as soon as possible.
Your Responsibilities
Ensure a private, safe environment for sessions.
Do not record sessions without written consent.
Notify us of any technical issues promptly.